Our Refund Policy

Merchandise may be refunded or exchanged under the following conditions:



  •     the original receipt must be presented for all refunds or exchanges within 30 days of purchase

  •     the return must be completed using the original method of payment & card

  •     merchandise must be returned intact, unused and in its original packaging.  

  •     all custom orders (ex. liners, spa covers, non-stock items, etc.) and sale items are final sale

  •     absolutely no refunds on any pool & spa chemicals 

  •     gift certificates are non-refundable and have no cash value

If merchandise was part of a contract, no refund/exchange will be given at the store. You must deal directly with your salesman.