Pool Service
Pool Maintenance Packages
Seasonal Swim Ready Package ·     
Half Season Swim Ready Package ·     
Half Season Maintenance Package ·     
Pool Renovations
Hot Tub Service


Weekly - (20 visit max)

Pool Opening:

Customer's Responsibilities:
  • Clean deck & surrounding environs.
  • Fill pool (if required) and turn on pool pump.
  • Swim and enjoy your pool!
Our Responsibilities:
  • Pump water and debris from cover(s).
  • Remove, fold and store cover(s), nets, and water bags.
  • Reinstall jets, lights, ladders, & diving board (if possible.)
  • Setup water connection on pump, filter, heater, & accessories.
  • Start system and inspect for leaks or other problems.
  • Advise customer of any necessary repairs and/or outstanding maintenance issues.
  • *Opening, basic seasonal, and closing chemicals included.  Specialty chemicals extra.

Pool Maintenance:
  • Vacuum pool*
  • Clean Water Line
  • Brush Walls
  • Skim Pool Surface**
  • Clean Skimmer Basket(s)
  • Test Pool Water
  • Balance Pool Water***
  • Equipment Maintenance
  • Clean Pump Basket(s)
  • Lubricate Pump O-Ring
  • Clean Cold Air Intake on Pump
  • Backwash/Clean Filter****
  • Lubricate Filter O-Ring(s)
  • Inspect System & Recommend Service

Pool Closing:

Customer's Responsibilities:
Lower your pool water to proper winterizing level. (See Water Pumping Policy for more details)
  • Close all gas valves on gas heaters.
  • Provide a functioning garden hose (within 5 ft of pool)
  • Provide a live electrical outlet (within 10 ft of pool equipment)
Our Responsibilities:
  • Drain all pool lines & install plugs.
  • Protect all skimmers, returns, lights, etc.
  • Drain all pool equipment & protect from freezing.
  • Remove ladders (no matter what) and diving board (if possible)
  • Protect walk in steps with an anti-freeze bag.
  • Resolve all outstanding maintenance issues and necessary repairs.

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your pool & hot tub experts in London and Stratford 

For over 35 years, swimming pool and hot tub owners in London and Stratford, and surrounding areas in Ontario have known they can count on Custom Pool and Spa for year-round service and pool supplies.

Custom Pool and Spa offers Hot Tub & Swimming Pool sales, service and repairs in London and Stratford locations. We carry a wide range of Pool & Hot tub equipment, parts, chemicals, accessories and supplies.

Our mission is to provide you with high quality products and service at competitive prices. We are your premier Swimming Pool builder.    

Come visit our showrooms!   Ask about our hot tub sale in London and Stratford store locations. 
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Pool & Hot Tub filters London / Stratford
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get in touch 

London Showroom  
775 Wharncliffe Rd S., 
London, Ontario, N6J 2N8
Tel: 1-519-652-7665

Stratford Showroom 
404 Erie St.,  
Stratford, Ontario, N5A 2N4
Tel: 1-519-273-0976

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